Legal

Working Together

Everything you need to know about working with Deo Digital, from project timelines and payments to revisions and ongoing support.

Quotes

  • Every project is quoted individually based on your business goals and requirements.
  • Quotes remain valid for 30 days.
  • Any additional work outside the agreed scope will always be discussed and approved before work begins.

Payments

  • A 50% deposit is required before any project starts.
  • The remaining balance is payable before the website goes live.
  • Smaller projects may require payment in full before work begins.

Project Timelines

  • Most websites are completed within 2–6 weeks depending on complexity.
  • Project times may vary depending on how quickly content, images and feedback are provided.

Revisions

  • Every website includes two rounds of revisions.
  • Additional revisions outside the agreed scope may incur additional charges.

Content

Clients are responsible for providing:

  • Logo
  • Brand colours
  • Images (where available)
  • Written content unless copywriting has been agreed.

If required, guidance can be provided to help create content.

Communication

  • Regular updates will be provided throughout every project.
  • Quick feedback helps keep projects on schedule.

Website Ownership

  • Once the final invoice has been paid, ownership of the completed website transfers to the client.
  • Third-party services including domains, hosting, Google Workspace, Calendly and premium software remain the responsibility of the client unless otherwise agreed.

Support

  • Every website includes 14 days of post-launch support for any issues relating to the original build.
  • Future updates and maintenance are available separately.

Cancellations

  • Deposits are non-refundable once work has started.
  • Completed work up to the cancellation date may still be invoiced.

Liability

  • Every effort is made to ensure websites perform correctly across modern devices and browsers.
  • Deo Digital cannot be held responsible for outages or issues caused by third-party services, hosting providers or circumstances outside of reasonable control.
Questions?

If anything isn't clear, please get in touch.

Great websites are built through great communication, and we're always happy to help.

Contact Us